To our Triax customers

August 02, 2013

We would like to issue a sincere apology to our Triax customers. Our initial shipping estimate for all Triax preorders was supposed to be early to mid July. Now that we are in August, we felt it was necessary to issue this update.

Every component for the Triax subwoofers is in our warehouse except the new 15” drivers. Unfortunately, our driver supplier has experience unexpected delays from his Asian magnet supplier.  He has recently informed us the magnets are expected to ship from Asia on August 5. Accounting for shipping time and assembly time, we should receive the completed drivers in Ohio on August 26th +/- a day. All preorders will ship within 2-3 days after we receive the drivers.

As Power Sound Audio continues to mature, one of our main priorities is to minimize unexpected delays such as this. Please feel free to contact us at support@powersoundaudio.com if you have any questions.


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