Warranty

USA & Canada Warranty

Power Sound Audio warrants its products to be free from original manufacturing defects in materials and workmanship for a period of 5 years from the original date of purchase. The warranty applies to the product and not the end user. If the product is transferred to another party, we ask that the new owner contact us with their information so we can update our records.

Power Sound Audio will repair or replace any defective part with a new or refurbished part, free of charge, during the warranty period. If the product under warranty has been discontinued and cannot be repaired, Power Sound Audio will replace the original product with a product of equal or greater value, either new or refurbished.

This warranty does not cover cosmetic damage, damage from improper use, accidents, abuse, misuse, acts of God, or unauthorized modifications.

 

Outside of USA & Canada

Due to the associated costs involved with any potential warranty claim outside of the USA or Canada, additional conditions apply. 

  • Any and all shipping costs are the responsibility of the customer.
  • Any and all duties, taxes, or other fees associated with warranty service are the responsibility of the customer.

In the unlikely event that your Power Sound Audio product needs repaired or a component needs replaced, we will make every attempt to minimze all of these associated costs. Typically, the only two areas of potential failure are the amplifier and driver (woofer). In either case, our warranty procedure would be to have the customer ship us the defective item, and at our discretion, either repair or replace it. We also offer the option where the customer would purchase the replacement component directly from Power Sound Audio and return the defective unit after the replacement unit arrived. Once we received the defective unit, we would then refund only the purchase price of the unit. All additional costs will be the responsibility of the customer.

 

"C" stock units

All model numbers ending in the letter "c" are warranted for a period of 4 years from the original date of purchase. The warranty applies to the product and not the end user. If the product is transferred to another party, we ask that the new owner contact us with their information so we can update our records. 

 

Please contact us if you need warranty service. 

 

Warranty Department

warranty@powersoundaudio.com

 

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